Refund Policy
Refund and replacement approach for BN BundleNuts confirmed orders.
Scope
Refunds or replacements apply only to confirmed orders fulfilled by BN BundleNuts or an authorised partner — not to unanswered website enquiries.
Quality issues
If a product arrives damaged or clearly defective, contact Customer Care with photos within a reasonable time after delivery. We will advise replacement, credit or refund based on the case.
Change of mind
Because snacks and dry fruits are perishable food products, change-of-mind returns may not be available once sealed packs are delivered. Trade returns follow the commercial agreement.
How to raise a request
Use the Customer Care form, WhatsApp or call +91 93197 62224 with your order or invoice reference.
Updates
This policy will be refined as D2C checkout and return logistics are introduced.
Last updated for website publication. Not a substitute for signed commercial contracts.